We were the first stop on the coach and went straight to reception where we were immediately given our room keys and had our photo cards done.
We had paid extra for a master suite and thought that we may get a balcony(we didn't!). The room itself was great, well it was actually two rooms and is perfect for when the kids are with us rather than sharing a room. The problem was when I went to open the curtains I found myself looking directly at a room opposite.
We complained to the rep as we like to sleep with the curtains and windows open and I don't think the old couple opposite would have been too pleased!!! We were told that all the master suites are in the same position, which we didn't want, so we were offered a standard room which overlooked L'Aig
Travel operator: First Choice
the all incl is a bit of a farce, queued for 15 mins for a tea,coffee or alcohol or mineral water, only one bar open and usally only one staff on, would not go back again anyway to this group which are part of the magic set of hotels.
Travel operator: DIRECT HOLIDAYS
Travel operator: imperial/independently
The only downside to this hotel is the pool being on the roof.We usually like to sunbathe near the pool and this wasn't possible as it is covered and on the roof.
The hotel rooms didn't have balconies and there wouldn't have been a view if they did,We asked for a quiet room and our room overlooked the other wing of the hotel but was not on the road so we didn't have any problems with noise from traffic
Overall we had a great holiday at the Cristal Park and if we went back to Benidorm we would use this hotel again
Travel operator: sunset
The hotel was nice, the rooms where spacious, and cleaned everyday.
The food however has to be the best food I have ever had in any all inclusive hotel ive ever stayed, either in 3 star or 4, and I'm a fussy eater. There was so much choice and everything was hot. Even the snack bar was good, I can still remember getting pizza, as snack bars generally always consist of chips burgers and hot dogs, but not here. I cant remember eating anything twice, it was just really good. I actually think its the hotels best asset.
The location is not bad, there is a internet cafe just down the road in a coffee bar, which I spent loads on time in. The only downside to my holiday, which wasnt the hotels fault in any way, is I didnt actually like benidorm. My parents took me to Benidorm when I was 3 years old, some 23 years ago, I cant remember much but my mum said its completely changed. I did find benidorm boring as it was out of season, which isnt actually Benidorms fault, but thats how I felt.
Every member of staff was really helpful, they checked us in really quickly, as that hotel lobby can get quite busy, as its not the biggest in the world. The only members of staff I had any problems with where the bar staff. The reason being was due to my neice, and my party being and odd number. We were only allowed to get 2 drinks at once, even when the bar wasnt busy. My neice was only 2 at the time, and obviously she cant get her own drinks, but they still made my sister go back again to get a the extra drink (meaning, for herself, my mum and my neice). The same applied to my party, as there was 3 of us, they always made you go back. I always thought this was just petty, because it even happened when there was no one queing behind you. At the Monika apartments this didnt happen, they allowed you to get 3 drinks there for some reason? but this could of been down to this Monika being virtually empty.
I actually don't remember seeing or experiencing any of the entertainment in this hotel, so I cant comment and thats the reason why I gave a 3. My sister did tell me though that the entertainment in her hotel was an old man which a keyboard, and she saw him more than once in her hotel, and she wasnt impressed. As for the Cristal park, I cant honestly can't comment.
Would I go back? Yes I think I would, but I wouldnt go back untill everything in the resort was open.
Travel operator: Imperial Travel
Travel operator: direct holidays
the food was good and plentiful something for everyone i would say as a mother of a fussy child. having read some of the reports on some sites i suggest that some people should really just stay at home because they nothing but complain, eg complaining that the spanish actually have the nerve to spanish and not very good english how awful. trying to learn a few words of language of the country you are in is half of the fun. my ten year old daughter is now able to ask the basics in three languages.
Travel operator: JMC
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