18 Reviews
Traveller Rating
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Excellent4
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Very Good5
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Good7
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 6 months ago
We booked this hotel through Alpha rooms.com for a very good price.
More a 2/3 star, the hotel was spotless and run extremely efficient. Rooms cleaned every day.
Reception staff, very helpful. Bar staff friendly.
The restaurant staff were unaproachable most of the time very angry.
We went to leave the restaurant to sit in the reception area just outside the door with our drinks, the glasses were snatched from us and poured into a paper cola cup. No tea cups one morning, after asking three different staff for cups and a long wait, the coffe/tea machine had been switched of and was empty.
One of us had salmon which was off and another had chicken chaseur which was also off. There was no point in complaining they just ignored you.
Having said that, there was quite a few dishes to choose from. Loads of salad choice. As a group of four women we still had a good time.
More a 2/3 star, the hotel was spotless and run extremely efficient. Rooms cleaned every day.
Reception staff, very helpful. Bar staff friendly.
The restaurant staff were unaproachable most of the time very angry.
We went to leave the restaurant to sit in the reception area just outside the door with our drinks, the glasses were snatched from us and poured into a paper cola cup. No tea cups one morning, after asking three different staff for cups and a long wait, the coffe/tea machine had been switched of and was empty.
One of us had salmon which was off and another had chicken chaseur which was also off. There was no point in complaining they just ignored you.
Having said that, there was quite a few dishes to choose from. Loads of salad choice. As a group of four women we still had a good time.
Travel operator: Ryanair
18 years 9 months ago
Would only go back and stay a few days at the Port Ventura hotels, Hotel Aventura, El paso or La caribe.
never again at Regina Gran.
This is not a 4* hotel. Pool is very small for size of hotel, and yes there are plenty of sunbeds just a pity that everbody is squashed like sardines onto the pool area.
Sunbeds are hard plastic and if you do not have a sore back you will by the time you go home. Very large umbrellas that were very good only problem is pool staff cannot be bothered to fix them into their stands with the result they blow away across pool area.
Strictly no inflatables in pool. You have to pay for the onsite tennis -9 euros/1 hour plus 2 euros for each racket(bat) and 2 euros for a tennis ball, this is all non refundable. I thought I would get 6 euros back(deposit)for the rackets and the ball but was told you have to hire equipment.
Entertainment is a bit naff and nothing really put on for the kids. We were staying half board.
Food was just ok about 4 nights rest of the time(6 nights) it was not good at all. I do not mind red meat rare, but refuse to eat chicken, pork or any white meat with blood still oozing from it.
Dining area again, like pool area is to samll for amount of guests which makes mealtimes a bit crowded.
Cannot complain about reception staff, all were very helpful.
Rooms are very basic(with the usual shower head that does not fit in the holder).
Only about 10 minutes walk to beach.
It is a good 25 minutes walk to port aventura up hill.
Take the bus opposite hotel salou princess(not the train, double the price).
Salou itself to me is not the cleanest of resorts.
Excellent beach and promenade if you like walking.
On the whole it was not a bad holiday but I was expecting a lot more from a 4* hotel, As I said just not my cup of tea.
never again at Regina Gran.
This is not a 4* hotel. Pool is very small for size of hotel, and yes there are plenty of sunbeds just a pity that everbody is squashed like sardines onto the pool area.
Sunbeds are hard plastic and if you do not have a sore back you will by the time you go home. Very large umbrellas that were very good only problem is pool staff cannot be bothered to fix them into their stands with the result they blow away across pool area.
Strictly no inflatables in pool. You have to pay for the onsite tennis -9 euros/1 hour plus 2 euros for each racket(bat) and 2 euros for a tennis ball, this is all non refundable. I thought I would get 6 euros back(deposit)for the rackets and the ball but was told you have to hire equipment.
Entertainment is a bit naff and nothing really put on for the kids. We were staying half board.
Food was just ok about 4 nights rest of the time(6 nights) it was not good at all. I do not mind red meat rare, but refuse to eat chicken, pork or any white meat with blood still oozing from it.
Dining area again, like pool area is to samll for amount of guests which makes mealtimes a bit crowded.
Cannot complain about reception staff, all were very helpful.
Rooms are very basic(with the usual shower head that does not fit in the holder).
Only about 10 minutes walk to beach.
It is a good 25 minutes walk to port aventura up hill.
Take the bus opposite hotel salou princess(not the train, double the price).
Salou itself to me is not the cleanest of resorts.
Excellent beach and promenade if you like walking.
On the whole it was not a bad holiday but I was expecting a lot more from a 4* hotel, As I said just not my cup of tea.
Travel operator: independent
18 years 9 months ago
We stayed in Regina Gran Hotel in Salou. This was certainly not a 4 star hotel in comparison to hotels we stayed in in Majorca.
Food was not good in that it was chips most nights. The food that was served catered more for the Spanish than anyone else and there were a lot of Spanish staying them. Entertainment was terrible which meant we went out every night.
Cleanliness was excellent and the location was good. I am sorry to say I found certain members of reception staff most unhelpful as we had a problem.
When asking directions they are more than helpful etc but once you ask for a manager you will see a different side to them as we did.
Food was not good in that it was chips most nights. The food that was served catered more for the Spanish than anyone else and there were a lot of Spanish staying them. Entertainment was terrible which meant we went out every night.
Cleanliness was excellent and the location was good. I am sorry to say I found certain members of reception staff most unhelpful as we had a problem.
When asking directions they are more than helpful etc but once you ask for a manager you will see a different side to them as we did.
Travel operator: Falcon
18 years 10 months ago
Just returned from an 11 night stay at the Regina Gran and have to say it was a real enjoyable stay. This is our 3rd time to Salou and this was the best hotel by far.
Rooms cleaned every day and new towels to boot. Hotel itself spotless inside and out.
Half Board basis is more than enough as the hot and cold Buffet breakfast and evening meal caters for everyone
Rooms cleaned every day and new towels to boot. Hotel itself spotless inside and out.
Half Board basis is more than enough as the hot and cold Buffet breakfast and evening meal caters for everyone
Travel operator: Winter Sunshine Holidays
Recommended
19 years 5 months ago
Hotel was very clean, rooms cleaned through everyday.
Cleaning staff do an excellent job. The food was excellent, from breakfast through to dinner. Great choice, something to suit everyone,(even vegitarians).Being buffet style dining you are not limited for choice to try different things.
The hotel is about 10 minute stroll from the beach and town centre and 15 minutes walk to Portaventura theme park.
If travelling by train the nearest station is Portaventura abount 10 minutes walk, out of station and turn right, going straight along main road, hotel is on left opposite railway line.
Hotel staff are very friendly and helpful. Entertainment was only music played through speaker system ( but it was November and Salou was very quiet)but the guests were all up dancing.
We will definately be going back to the Regina Gran (a bit earlier than November) as a lot of the shops and bars do not open at that time of year.
Cleaning staff do an excellent job. The food was excellent, from breakfast through to dinner. Great choice, something to suit everyone,(even vegitarians).Being buffet style dining you are not limited for choice to try different things.
The hotel is about 10 minute stroll from the beach and town centre and 15 minutes walk to Portaventura theme park.
If travelling by train the nearest station is Portaventura abount 10 minutes walk, out of station and turn right, going straight along main road, hotel is on left opposite railway line.
Hotel staff are very friendly and helpful. Entertainment was only music played through speaker system ( but it was November and Salou was very quiet)but the guests were all up dancing.
We will definately be going back to the Regina Gran (a bit earlier than November) as a lot of the shops and bars do not open at that time of year.
Travel operator: Booked myself on-line
Recommended
19 years 7 months ago
Cleanliness, food, staff, gym and other facilities first class.
Various theme food evenings, Polynesian, Mexican, Russian - but so much selection, I can't imagine anyone would be disappointed. The quality of food was always excellent.
Entertainment was good - Polynesian dancing, Russian ballet with modern twist to it!! Cabaret, dancing - but it was never loud enogh to disturb sleep if one wished to retire to bed early.
Location in quieter part of Salou, but, easy walk to superb beach, railway station, town, buses and Universal Studios Port Aventura, all within 10 to 20 mins easy walk. All transport easy to use.
I'm a light sleeper - the dual carrigeway and railway not far away was never any bother. No disturbance at all.
Various theme food evenings, Polynesian, Mexican, Russian - but so much selection, I can't imagine anyone would be disappointed. The quality of food was always excellent.
Entertainment was good - Polynesian dancing, Russian ballet with modern twist to it!! Cabaret, dancing - but it was never loud enogh to disturb sleep if one wished to retire to bed early.
Location in quieter part of Salou, but, easy walk to superb beach, railway station, town, buses and Universal Studios Port Aventura, all within 10 to 20 mins easy walk. All transport easy to use.
I'm a light sleeper - the dual carrigeway and railway not far away was never any bother. No disturbance at all.
Travel operator: Hays
Recommended
19 years 8 months ago
Great hotel and very, very clean .Rooms were cleaned daily and witnessed the cleaning regime in the morning , the floors etc in the public areas were left spotless every morning, wouldn't like to work for the head housekeeper she's a white glove specialist.
The food was of a high quality but was really aimed at the spanish and to a certain extent the dutch. This isn't suprising given that 90% of the clientele was Spanish, mainly Catalan. There were chips etc available for those who didn't want to eat the healthier and indeed high quality spanish cuisine, and fried eggs,scrambled eggs , hash browns for the morning for the less adventurous.
The staff were billiant, really helpful and even those with limited english made a genuine effort for those with no Spanish. A little effort in communicating in Spanish made a real impact.
We really loved this hotel and intend to go again next year. Contrary to a lot of reviews I found the Catalans and Spanish in general helpful and very friendly , especially if you spoke some Spanish.
I also found the hotel prices very reasonable, only
The food was of a high quality but was really aimed at the spanish and to a certain extent the dutch. This isn't suprising given that 90% of the clientele was Spanish, mainly Catalan. There were chips etc available for those who didn't want to eat the healthier and indeed high quality spanish cuisine, and fried eggs,scrambled eggs , hash browns for the morning for the less adventurous.
The staff were billiant, really helpful and even those with limited english made a genuine effort for those with no Spanish. A little effort in communicating in Spanish made a real impact.
We really loved this hotel and intend to go again next year. Contrary to a lot of reviews I found the Catalans and Spanish in general helpful and very friendly , especially if you spoke some Spanish.
I also found the hotel prices very reasonable, only
Travel operator: Falcon
Recommended
19 years 11 months ago
Good hotel, bad, very bad location.
The problem was that our travel agent neglected to tell us that the hotel is directly situated at the four-lane autohighway to Reus and Barcelona en the railway is practically in the front yard. Noisy, very noisy!! At your balcony, at the swimming pool, everywhere, 24 hours a day, noisy of cars and trains.
The problem was that our travel agent neglected to tell us that the hotel is directly situated at the four-lane autohighway to Reus and Barcelona en the railway is practically in the front yard. Noisy, very noisy!! At your balcony, at the swimming pool, everywhere, 24 hours a day, noisy of cars and trains.
Travel operator: Sunweb
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