Food was ok, stayed 1 week so not too much of a problem, had upset tummy within 2 days of being there.
Location was not so bad, plenty buses to take you into Dolphin square which was 5 minutes’ drive away. Where we went to Didium market. Nightmare. Lots rude pushy traders!
Hotel staff as in the reception staff were rude, non-helpful and tried to squeeze every last lira out of you. Al a carte was available which you had to book 24 hours before, tried to book at reception on the Saturday was told no cannot do. Bar staff were snotty at times, didn’t like you ordering more than two drinks at a time and no trays available.
Entertainment was a shambles, bar closed at 11pm and then if you were lucky some sort of entertainment started. Nightclub at hotel, free entry but had to pay for drinks.
I would not recommend this hotel as it has so many rules including not allowing to take drinks up to your room but can ring room service for a charge. Security guards checking bags to make sure you hadn’t bought anything from the market shop ( which was cheaper than the hotel shop ).
Shocked that First Choice has taken on this hotel as have been on All inclusive with them before and had great holidays.
Will be doing my research before booking the holiday for next year.
there's entertainment for the kids in the hotel.
the pool is brilliant and cleaned out every nite.
the food is good a mix of salads or hot foods there was alot of Turkish food as Turkish people stay at this hotel but its all fresh and cooked well.
the beaches are about 15mins walk away or by bus that stops outside hotel.
the drinks and snacks were plenty and you can have as many as you want not like someone put on these reviews you could only have one at a time.
all in fairness this hotel is a good hotel we had a brill and safe family holiday in a lovely hotel so if you are going here don't be put off by some of these reports of moaning folk.
Travel operator: thompson
Travel operator: thomas cook
Checked in, then went across road to get some water (only water available was in the mini bar at
Travel operator: First Choice
Drink.Beer about as strong as a Dayla shandy, Spirits about the same proof as wine gums.If you want to taste alchol go to Moonshine bar across the road.
Location. A bit out of the way but you can catch a dolmi bus just outside the gates,only 1.5lr & only about 5mins from town.
Travel operator: First Choice
12 of us stayed for 14 nights from 10th August 2009. 8 Adults (21 to 49), 1 teenager, and 3 and 4 year olds.
Arrived at around 5am - cookies and juice in reception for us - not fantastic but better than nothing. Checked in without
any problems then headed for the lobby bar (24 hours) to await the rest of our party who had booked the transfer with
Sunwings and that called at a number of hotels first. Handy Tip - You can get a transfer from
Travel operator: Sunwings
Travel operator: holidaygems.co.uk
We loved the food, there was a good variety with salads to die for,and some really good desserts.
The food did have a foreign feel to it, which might not appeal to a pie and chips man, but we loved it, and thought there was a good variety, to satisfy most people.On the down side the bar and serving staff in the restaurant could do better, some of them are just downright lazy,although not all, some were very nice. After a table was used the staff cleared the dishes but rarely cleaned the table or put fresh cutlery out. I lost count of the number of times we had to ask for spoons etc.On the whole with few exceptions the waiting staff were dreadful. The chefs however were very nice and kept coming out to check on things, smiling to everyone, unusually they were friendlier than the waiters. The entertainment was poor, maybe it was the time of year, but loud rap music was left on all afternoon round the pool, which drove us all mad.We had to beg for it to be lowered or changed, but it still managed to come back on a short time later.
On the whole we enjoyed th holiday, and got excellent value for what we paid but the hotel needs to supervise it's staff more, they get away with murder. Unfortunately despite the hotel appearing clean, a tummy bug did the rounds with some people really ill, It may have not been the hotel itself, but I think the staff should be better trained, we had tap water served one day when we asked for drinking water, so be
very careful. My biggest praise goes to the pool man HASSAN,he was wonderful, and walked round smiling all day, keeping himself busy looking after everyone. What a treasure.
Travel operator: INDEPENDANT
I felt that the food was generally excellent. The meat choice was rather limited, Chicken, Turkey, Liver, Steak one day and of course various Kebab style meats. The salads were excellent and so were the other dishes which often featured familiar veg etc., but served in new ways, again very tasty if you had a little courage to try.
Saff were variable, some seemed quite miserable but the rest seemed ok. A little more training on resetting a table would be time well spent.
Others were quite happy and worked hard although anyone visiting this hotel is sure to remember Hassan who put out the beds round the very nice pool area. I never saw him without a smile and was always VERY helpful.
The entertainment was rather poor , perhaps time of the year? The pool music was at times lovely with a good volume but at times, especially the second week, was Rap and very loud. Turned down on request but did tend to creep up again.
Cleanliness generally was good although the tables around the pool area were not wiped well enough. Rooms and the rest of the hotel seemed fine, again referring back to table setting they did come round clearing crumbs but not always after each person.
Drinks were ok but they had no tonic, anything non local was very expensive, evidently alcohol is one of the things taxed extremely highly.
All in all we had a lovely time and the problems above did not spoil it.
Travel operator: 1st Choice
The other frustrating element was the only way to taste alcohol was to buy it at the hotel, which we refused to do, or venture into the shopping centre and visit one of the many bars. Don't buy the hotel drinks, although they are the genuine brands they cost a fortune and are simply not worth it. The bar rule of two drinks per person did cause problems. You had to get two drinks sit down and then return to the queue and ask for two more drinks. Silly - but this is hotel policy!
Overall we did have a good holiday. The sun shined permantely and we met some lovely people. Our children thoroughly loved the swimming pools and my son loved the daily football games. We did not watch any of the entertainment. You had to leave the bar area to cross the complex to go to a theatre which we simply did not want to do. We enjoyed other people's company and our own and every evening was fun.
I do recommend that you visit the shopping area and harbour at night, that is when the place comes alive! It is well worth planning a meal out. We visited a restraunt overlooking the harbour and we were entertained with Turkish belly dancers - a brillant evening.
With regard to the staff, we found the bar staff slow and simply not interested in serving, the reception staff were okay but unless you were Turkish their response to queries was non existant. Be prepared to get up early to get your sunbeds, from 7.00am you'll get what you want.
Travel operator: First Choice
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