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Ambassador Playa Hotel

29 of 133 hotels in Benidorm

4 out of 5 from 76 reviews
3 stars
Calle Gerona, 39, 03503 Benidorm, Spain
There are two swimming pools, catering for small children with a large terrace area. All meals in the restaurant are buffet style offering authentic cuisine. The hotel is up-to-date in its style and has a classic feel, all rooms have a balcony or terrace for guests to enjoy.

76 Reviews

Traveller Rating

  • Excellent
    19
  • Very Good
    34
  • Good
    20
  • Average
    0
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Jules
18 years 1 month ago
The hotel was a big suprise, it was very nice inside and the corridors stairs were cleaned daily, which is an indicator to how clean the rooms are.

The rooms were basic but very clean, but the shower was excellent, having stayed in many hotels in various countries it great having a shower that pins you to the wall with loads of hot water.

The food was ive got to say brilliant,it bordored on basic some nights but basic food thats well cooked and well presented is welcome.

Breakfast was very good fried eggs that were dippy if you know what I mean,not like bullets and very well presented.

The pool was crowded but was ok, We spent time on the beach which was 5 minutes away all the pubs,clubs and cafes were in walking distance very central location could be noisy but I didn't hear much, but I had a couple of drinks so...
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Travel operator: lastminute.com

Recommended
James
18 years 2 months ago
Word of warning for anyone the age of 18 - 30 don't think of going to Ambassador Playa.

Very much for the young at heart 50's to 90's, evening entertainment consists of bingo & line dancing, while day activities include water arobics & book swap. If your that older generation though, must be very good & entertaining.

Rooms small but clean, would advise hiring a fridge though to keep your achol & mixer cold.

Good tip for the restaurant buy a bottle of water from there on the first meal then go to the local spar & pay the same price for a 5 litre bottle of water as you just payed at the bar, then fill that bottle up everyday slip it in your pocket & re-use that bottle each meal for the duration of your holiday. It'll save you about
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Travel operator: Thomson

K Thompson
18 years 2 months ago
My mum and I stayed in this hotel for the last week of March and would say I really enjoyed my stay there. It was full of people in their 60's and over but I think at this time of year most hotels/apartments will be although there were still lots of good bars outside of the hotel to enjoy.

The hotels entertainment was not very good bingo was on every night followed by line dancing in one bar and the other bar had the most horrendous singer on every night but the oldies seem to enjoy the music!

The food was what you would expect from a 3* hotel and we had no complaints there was always plenty of it and was always a good selection available so we never went hungry!We ate out 3 mornings as we had some late drunken nights and missed breakfast (thanks Yorkshire Bar!).

Our room was spotless but was quite small although we were never stuck for space. We were allocated a room next to the lift shaft so at peak times it was quite noisy but after a couple of days we never really noticed.

Location was fab close to most bars and the square. Try Morgans Tavern just a bit further up from the hotel across the road, had some ace comedians and singers on.

Overall I would defaintely stay there again.
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Travel operator: Thomson

Recommended
Matt & Lin
18 years 4 months ago
Love Benidorm but first time we've stayed at the Ambassador and would not stay there again.

Love the location. We stayed in the hotel some nights to dance but can't comment on other entertainment,if you dance it's excellent.

Food was disappointing, have stayed in other 3* hotels in the area and food was much better in those. However loads of places to eat near by so did not spoil holiday.

Had gala New Year dinner at Ambassador and that was good and staff put lots of effort in. Rooms small but clean.

We were in Playa 2 (over Western bar) and we were moved on request but had to pay extra for pool room.Staff were helpful though.They need extra lifts,must be a nightmare in the summer!
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Travel operator: Booked on internet

Holiday Family
18 years 6 months ago
Arrived at 12.30 pm parked in car park at back of hotel bad decision at reception lady could not speak English rude amazing as it is full of English holiday makers.

Stayed here when it was the Riviera/Raymar. Needs a lot of work doing on it looks old and tired.

Dining room a joke. Food very poor we ate out a lot plenty places to eat would not go hungry.

This is a so called 3 star hotel I don't think so.could have stayed in a 4 star hotel in Benidorm for less 'love benidorm but would not come to this hotel again.

The building work at back of hotel did not bother us but in summer I think this will be a problem for most people and it looks as if it be a few years before it is finished
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Travel operator: independent

Ali
18 years 8 months ago
We stayed in Ambassador playa 1 (first floor facing J&J's), the rooms were cleaned everyday and bed linen change every other day. Building work was still going on in the Torre Mar but it didn't affect us noise wise as I think we were further enough away.

Location - Was absolutely spot on, not far from the beach or the nightlife

Food - Wow!!! My only complaint was my plate wasn't big enough to try everything. The choice was excellent so many different dishes to try.

Inhouse Entertainment - Cant really comment as only heard from balcony while waiting to go out.

I would certainly go back to this hotel.

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Travel operator: Thomas Cook

Recommended
Deborah
18 years 9 months ago
Choice of food was excellent, air conditioning in restaurant was fantastic restaurant manager was brilliant so were his staff. Reception staff need a course on how to deal with customers (I paid for my holiday not them).

Cleaners were very good, bar staff great, only down side was the refurb of the Torremar next door very noisy if your room was facing it like mine was. I couldn't leave the balcony door open and they did not knock of until 7.30pm though noise could not be heard at pool area.

Air conditioning in my room very noisy could not be left on at night so bring a fan.

On the whole a good holiday only because of company I was with.

We prefer the old town of Benidorm.
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Travel operator: direct travel

Wade Family
18 years 9 months ago
We agree with the last two postings as regards to staff & general cleaning of hotel.

The day entertainment by the pool was poor, mainly based 1990's style, the aerobics was OK for the adults, could have been enlightened by some fun aerobics for the kids.

The pools are not safe for incapable swimmers and the disabled, no life-belts if any person was in difficulties. The steps into the pool were not anchored securely either. They should be joined together with a bridge over the middle, rafts and lilos spoilt and filled both pools.

Evening entertainment was ok but spoilt by high hotel bar charges.

Meals were ok for the kids, poor selection English type meals, appreciate in Spain but, no choice. Thank god for John & Josephs opposite hotel.
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Travel operator: THOMSON

Recommended
Deborah
18 years 9 months ago
Hotel good though refurb of Torremar behind a bit noisy.

Food was great, air con.

Noisy, reception staff need course on customer relations.

Restaurant well air conditioned, maids and restaurant staff and bar staff great,very helpful.
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Travel operator: directholidays

Recommended
18 years 9 months ago
After reading the above two posts, I can only conclude that they must have been staying in Ambassador 1. We were allocated ambassador 2. This was well away from any building work, we were informed of building work going on, and was told we would be in the building furthest away (Which we were), we experienced no noise whatsoever.

The location of hotel was spot on, slap bang middle in the centre of various pubs/clubs/restaurants etc.. Couldn't have wished for a more central hotel.

Our rooms were cleaned every other day, plus the bedding changed every other day. We were on the first floor with a pool view (Room 1122). We emailed hotel for a low floor and pool view (Which we got at no extra charge). There was a 15E deposit on the telly control which I must admit I thought was a bit strange. (Although not a prob- but got our 15E deposit back on departure).

The staff in dining room were very pleasant, reception staff ok, but not over friendly, bar staff very pleasant (Well I suppose they would have to be for their tips!!)

Evening entertainment was good, and yes drinks were more expensive than you would pay if you were to go into other bars in Benidorm, but we only had one drink in there and moved on, as there is so much to see in Benidorm, we never stay in hotel. (The hotel entertainment is also open to non guests), and they had different acts on every evening.

We found the hotel food very good, there was a massive variety, and kids had their own food bar. There was different themed nights (Italian, Chinese, Mexican, etc...), which were superb. Even a Sunday dinner, with choices of different roasts, plus Yorkshire puddings.

Wouldn't recommend the cheap and nasty cafe over the road (Not mentioning any names - but it's quite well known), can't prove it, but my lad came down with food poisoning,after eating there on our very first morning,(arrived too late to get up for breakfast in hotel) had to take him to hospital, and he was in bed 5 days.

Would definitely recommend this hotel, and will be booking here again.
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Travel operator: direct holidays

Recommended

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