We visited the Ambassador Playa for a 2 week stay on the 30th September.

The hotel was kept immaculate, staff always cleaning and all public areas were spotless. Rooms were cleaned every day and bedding regularly changed.

The hotel food in my opinion was diabolical, I thought because I was a fussy eater that it was me, but my husband who will try anything new found it a struggle to get anything to eat, I lived on Ham and cheese for the first few days and then we decided that it was easier to eat out and have food that we really enjoyed rather than struggle to find somethibg to eat. It was also like eating in a school canteen, we had to queue for tables and the toast machine was so slow you would have had a cold breakfast before the toast was done. The only decent meal that we had and enjoyed was breakfast in the morning there was no way you could fault it.

If you stay at this hotel ask for a room in Playa 1 do not accept a room on the 9th floor that is not facing the pool, we were in room 1918 and never got to sleep before 3.00am due to the noise that came from a lap dancing club and a karaoke bar. the actual location of this hotel is superb you are dead central to the beach and the shops and 20 minute walk from the old town.

The bar staff especially Danny was fantastic, a very nice young man who went out of his way to serve you.

Entertainment was pretty good some nice acts but the resident singer/organist played the same songs 14 nights on the trot.

I would not visit this hotel again on a full board basis perhaps on a B&B basis.

This only my opinion of the hotel and the comments about the food did not stop me enjoying my holiday.

For any of you who like chinese food try the chinese restaurant across the road from the hotel, absolutely fantanstic and very very reasonable, also Monroes do a fantastic carvery with choice of 3 meats and all the trimmings, between 7.00pm and 8.00pm they charge less than 5 euros and it is an excellent meal.

can not find anything bad to say about ambassador 1 or 2 good food freindly staff and location second to none. realy funny in morning watching sramble for sunbeds. just booked again for april.

well i seen alot of reports before i went on holiday to this hotel some good,some bad.i had been to benidorm before and walked past this hotel many times and said i would give it a try.well im so glad i did what a hotel never mind all the bad reports this is the one.what a fantastic hotel and holiday i had and thanks all to my stay in the ambassador.from start to finish the service and friendleness never stopped.when we arrived the reception staff so helpfull.the rooms where not huge but who cares you only sleep and shower there its benidorm loads to do.the rooms where so clean and stayed like this the two weeks we where there.the maids always sayed hola no matter what floor you where on.the food was good plenty of it the odd day it was not a good choice but not all the time it was very nice and a real ice cream machine in the restaurant with what ever sauce you want (mmmmmmm) the staff there as well very helpful and friendly any problems they will sort it for you.the pool area cleaned every morning doors did not open till 8.30am but we never stayed at the hotel pool as for such a big hotel it was not a huge pool and beds were always taken early and kids all in pool with balls and blow up beds but i went with my mates to beach or there pool so i was not bothered.entertainment in this hotel was the best there where top acts nearly every night. the used the same acts as the bars do in benidorm which you dont see to often in hotels well done ambassador.the waiting staff where a laugh and could not do enough for you.the hotel is next door to the western bar which the hotel owns so if you are in to your country and western then its the place for you. they also seem to own morgans tavern which has become famous with the hit t.v.show benidorm the acts there was awesome try and see the beni beattles they where great.one last thing the hotel have a spa on the lower level beside the restaurant as a guest with the hotel you save 10% to use the services they have things like a heated blue lagoon pool,jacquzzi,sauna,turkish steam room,ice pool with real ice cubes in it try it very cold but refreshing.it only costs 7euros and worth ev ery penny they even have a gym i never used it and they do all sorts of massages well worth a try.well back to the hotel i will be back next year to the ambassador they know how to look after there guests thanks to them all they work so hard.roll on next year xxx

Just to add this to my report about the ambassador if you like to stay in a hotel which has security on it to look after the guests then this is the place at night they had two security men on as most hotels do just to keep an eye out on the reception area but one thing i did notice which i thought was great every corridor on every floor had small security cameras on it just as you get out of the lifts i must say i liked it as have stayed in hotels which had break ins but with the cameras not much chance of it here well done ambassador looking after every guest.

one thing i forgot to add to my report about the ambassador which i thought was excellent and made me feel much safer while on my holiday.once you enter the hotel and go to the reception you see t.v. monitors behind them and then you notice it security cameras everywhere and two security guards at night while we are all in bed when you get out of the lift on every floor there are cameras. although saying that i never had any doubt of my security at this hotel but it looks good to anyone who fancys trying there luck in breaking in to the rooms i have stayed in a hotel in salou which some rooms where broken in to and i wont be back to salou but this hotel has it spot on well done ambassador .

Once again another great stay at the ambassador hotel no complaints again .

Rooms cleaned every day with clean towels beds changed twice in that 1 wk very good.

Food was good but i think theres more variety at the summer time .Always something to eat be it soup ,salad ,cold meats , to fish , chicken etc lots of puddings you could pick from .

Location 100% cant beat it bang slap in the middle of everything .

Hotel staff very nice no complaints at all .


In the winter its more for pensioners old time dancing and bingo but we went did our own thing .

Found this hotel to be not bad at all, food good, if I had a winge not a great deal of choice but what there was couldnt complain.

Everything nice and clean,staff were all friendly, location second to none two minute walk from everything, but not to noisy.

Good old John n Josephs opposite hotel, cheap as chips and open all hours. Didn't try entertainment so can't comment.

We went in January in school time with a 14 year old, as you can expect this time of year is mainly pensioners which I apreciate, but we were made to feel at times that we shouldn't be there this time of year especially with a teenager out of school, oh well not a hanging offence yet, anyway this isn't the fault of the hotel, which couldn't realy fault, would go again.

I was a bit worried before I went to this hotel because of some of the reviews I'd read and things I'd heard but I was pleasantly surprised.

The hotel was spotlessly clean, our room was cleaned every day by a very friendly maid.

It's in a great location, close to everything.
The kids loved the covered pool.

I found all the staff really friendly except one man at reception, but I'll just forget about him.

I thought the food was pretty good, the only 2 things that spoilt it were 1) the lay out of the restaurant! I could have done with a map to find the soup counter and 2) the new years eve gala dinner - this was a total fiasco (in my opinion), too many people crammed in to the dinning room, with too many waiters trying to serve you food you didn't want!

I did hear a lot of people moaning about the food choice that night, I'm sure a buffet would be better than a set meal, but suppose you can't please everyone. I did have a chuckle when I'd chosen the vegetarian option and they plonked a bowl of chicken soup in front of me!

This aside I really enjoyed my stay at the Ambassador and would definitely visit again.

Just returned from a fabulous week at the Ambasserdor, this was our first trip to benidorm and after seeing it on the tv program we were a but worried. We neednt have been .
Hotel fab, food fab, location fab, what can I say, we will definitely return.

This was our 1st time abroad and we stayed in the hotel ambassador player 2. The hotel was very clean and we had our towels changed on a daily basis and bed's twice a week. I really enjoyed the food and thought the hotel had lots to offer.

The hotel is tiled top to bottom in very attracting colours and are always polished on a daily basis i found the hotel to be very welcoming and very clean.

The location was excellent everything near by was pleased we was in this location.

The hotel staff was very friendly and always on hand.
Entertainment was great for the kids ranging in all different shows so they was something for each of my kids, most of the shows I really enjoyed.

I only went for a week as it was my 1st time abroad but enjoyed the hotel stay so much i am returning back to the same hotel this year in august for 2 weeks and really looking forward to it (cant wait )

The only down side I have of this hotel is having to get up really early for a sun bed as of 8-8.30 you will be lucky to find one.

Thumbs up to Benidorm and the Ambassador Playa.

The hotel is in a busy area of benidorm close to the beach, shops pubs on your doorstep and bus stops accessed easily by cutting through the black chicken. All the pubs had tribute artist playing which were entertaining enough but not alot of entertainment for my 13yr daughter. The staff at the hotel were very friendly and helpfull. Always a great choice of food on all sittings. One thing i thought they could do is offer free water with your meals.I stayed in the Ambassador Player 1 as there are two blocks to the hotel. The rooms were clean and were cleaned everyday. The pools are abit small but may be thats because im use to staying at hotels with larger pools. Sunbeds were all taken by 8.30 so be early. The hotel is not far from the waterparks or theme parks. I didnt stay in the hotel on an evening so i cannot comment on the evening entertainment. I dont think i would take my daughter to Benidorm again but i would probalby go back for a boozy weekend and would definately stay at the Ambassador Player (1)