Stopped in the Hotel for 1 week in August 2 adults and 2 children aged 12 and 9 and overall had a great holiday. Requested before departure a low floor with pool view not overlooking the building work, were given a room on top floor over looking building work. Spent the first night there, no noise from building site but constant noise all night from generator/motor, after no sleep finally got moved next day. Room small for 4 but they normally are, not much storage space, room cleaned every day.
Pool area great always went around lagoon style one, does not open till 9 and you could still get a bed at 10.30 - 11.00 (brilliant compared to our last stay at Flamingo oasis when the q started at 7) don

We enjoyed a fabulous holiday. The pool in the Pelicanos is amazing, and safe for non / poor swimmers as your feet can touch the bottom everywhere. The food is delicious with so much choice, we all put on weight!
There is some noise from the building work opposite the hotel but you can't hear it by the pool so it does not disturb your holiday. The rooms are spacious and clean. The entertainment staff are excellent. All in all, the best hotel I have ever stayed in.

4 adults aged 16, 18, 21, 23

Having read previous reviews I was a little sceptical about this hotel, how I was wrong!

Food - excellent loads of choice for both breakfast and dinner, and also theme nights (mexican, med, asian)

Cleanliness - very good no gripes at all, the maids did a good job and the restaurant was clean too, outdoor area second to none!!!!

Location - Slap bang in the centre of everything but quiet on a night too. 2 mins from beach 2 mins from night life and 2 mins from shops!

Staff - generally very and happy to listen was able to book an early breakfast on my last day no problem!

Entertainment - Didn't stay in at night (you don't go to Benidorm to watch the hotel entertainment) If there was entertainment during the day I didn't see it not very well organised/advertised although the kids club seemed to be very good with a Flintstones theme!

Building work - Not as bad as I was expecting although when the pile driver gets cleaned I think the whole resort can hear it this happens 2/3 times an hour! Building starts at 8am and goes onto 8pm.

Light sleepers and familys with small children might suffer, but there isn't an alternative hotel in the area that I would go to as a substitute as this is top class.

Pool - Lots of pools I think 7 in total the lake pool being the best I have seen anywhere! The hotels main pool is so good they employ a woman to make sure only the hotels guests are using it!

Overall I would be more than happy to stay in this hotel again!

Not long back from the Pelicanos and would definitely go back! The place is very clean and the maids do a very good job in the rooms.

Dinner was good with a lot to choose from, we weren't too keen with breakfast but most other people seemed to enjoy it!

Its placed 2 streets away from beach so very handy for the beach as only a 5 minute walk, also right next to the main streets and few minutes away from the square.

Lots of cabaret shows around about for families or couples and also near teh pubs and clubs for the younger ones or people with friends or stag or hen do's.

Would definately go back!

Just arrived back last week, stayed at this hotel before.

Although last time we were in the Ocas, which seems silly but I think its more strict there.

Really enjoyed our holiday again although not sure if we will go half board again as the evening meals are very repetative and most nights I just had pizza and chips from the ''kiddies'' section!.

This time around I was very dissapointed with the pool (which is one of the reasons we booked again in this hotel), NONE of the jacuzzis were working properly and the pool was absoulutly freezing. Im not a softy but most of the time I only sat on the edge and delicately put my legs in, as honestly, it was that cold. I only actually got the courage up to swim in it twice out of our whole 2 weeks, the rest of the time I went to the beach and swam in a much warmer sea.

The hotel is in a great location and is clean. The maids come in everyday (although this can be from around 8.30 till well in the afternoon).

The staff on reception are helpful but we had to wait an hour until our room was ready, which would have been fine if we'd arrived at 9am or so but we didnt get to the hotel until 1.10pm and you are supposed to check into your room at 10am!

Overall I do like this hotel and probably would go back, but being truthful, I do think its gone downhill a bit from our last visit 3 years ago.

We stayed in sol pelicanos and we had a good time note that I said good not brilliant.

The pool was the highlight of the hotel it's just making up for the other things.

The food, full board I would not recommend you got the same for lunch as for dinner so it felt like you were eating 2 dinners and some nights there was nothing to eat except for pizza and chips which was disgusting but it was handy to have a microwave in the dining area as the ood is stone cold.

The pool as I said earlier was the best part as it was very big but the use of inflatable is prohibited including rubber rings so the lifeguard stopped my child that couldn't swim was asked to remove his ring so I went over to talk to him and I fell in the process and he sid that he would prefer him drown but we ignored him and told him to continue using, then the next day he attempted to take it off him again but we pretended we couldn't understand him so then when he wasn't watching my daughter soaked him ha ha!

It was my birthday when I was in this hotel so my daughter ordered champange a month before and they still remembered so thats why we gave the staff a rating of 5.

Rooms are of normal size and there was road works were going on so we asked to be moved and we were.

Our flight home was in the afternoon but before 2pm the hotel said we could have a courtesy room from after 3p.m we were in shock not one hotel that we have went to offered us a courtesty room without us asking.

I would go back for the staff and the pool not the food.

We are a group of 7 females and this is the second time we stayed at the Ocas. The hotel very good couldnt fault the rooms (although would prefer not to be in high rise, but you are in Benidorm). The hotel looks like it had a revamp decor wise since last year.

The food was excellent couldnt fault it and a lot of variety. The chef cooked eggs, omellettes and steak for you while you wait.

The location good, not too far to walk to the nightlife, but far enough as to not hear it.

The staff friendly enough but didnt have a lot to do with them. We never stayed in the hotel at night so do not know what the entertainment was like.

This is a lovely hotel as it has very good pools. We like it so much we are staying there in 2008 as well. We never took our children but I would not hesitate to book the Sol Pelicanos Ocas with children as it appears to cater for them as well.

All in all a good 3* Hotel, I would also like to try other hotels from the Sol Melia chain.

On arrival we were put into the "Ocas" building as we were half board.

We forgot to ask for pool or front view so our balcony faced onto a service area.

The room itself was spotless and the decor was fresh. maid service every day. The food was aplenty, but some of the meat dishes I found quite tough, but on the whole I found a decent dish at every meal.

There was entertainment but we didnt stay in to see it. We used the pool at the sister hotel "Pelicanos" which was far superior.

We had a great time. Great hotel for money I would not hesitate to use it again.

Hotel is in a great position for beach and nightlife.We stayed in the Pelicanos.

Rooms: Large enough for two however we had three beds squashed together and if we wanted out onto the balcony we had to stand on the camp bed. After a day we removed it and pushed the two beds together. That was the only downside to the rooms. Towels could have been changed everyday if we wanted, but I like to do my bit for the environment so made do for a few days.

Lifts: Never had to wait long, we were on the 9th floor.

Restaurant: Really busy at breakfast time but plenty of variety. Evening meals were varied. Three theme evenings per week, Meditteranean, Mexican and Indian.After reading the reviews below about the food being poor, we were a wee bit concerned, however, we could not fault it in any way. There was plenty to choose from every night. You have to take you meal card with you to get checked in, this is the case through out the holiday, you won't get in without it!

Staff: Most are very pleasant and helpful but I did have a run in with one particular member of the bar staff for ignoring children!!

Pool: Well what can I say, it's fantastic. First week was quiet and second week was half term. Lots of people reserving sun beds with towels but come thursday they all got a shock. A lady is employed to remove them and she also checks your room number. She was also confiscating food and drink brought in from outside. The only downside, in my opinion, was lack of life guards. For the size of it I would of thought three would of been the norm but there was only one. Lilo's were allowed during our first week but not the second.The pool snack bar has a wide variety of food and drink, although soft drinks a bit overpriced for what you got.

Entertainment: We went out most evenings but we did stay in for a few. The animacion team did a good job with their two shows, they also did bingo ( got a bit monotonous as it was read out in 4 languages) Abba Esque, Michael Jackson were good and there were dancers, magicians and a snake man.After that three spanish singers.Entertainment is now held outside.

Activities: Miniclub at 10.30am and 3pm as long as there were a minimum of 10 children but you do have to pay for each one. Adult activities are the same time, can't comment on either as we didn't participate.

All in all we had a fantastic time here and would deffinately stay here again.

Just got back from the Pelicanos yesterday, we really liked the hotel.

The lake pool is amazing, the first week they were turning a blind eye about lilos but then the second week they were banned, I don't think that the staff were been killjoys as I've read that under Spanish law if a pool is over a certain size, inflatables are not allowed.

Michelle the "Northern" towel lady was on patrol from the 1st June, monitoring people coming and going, taking room numbers and removing towels from reserved beds. (good on her ) She wasn't there on Sunday though, perhaps that's her day off. So if you want a nice swim at the Pelicanos and you're staying down the road, make it Sunday

The pool bar was very reasonable for food. The Margarita pizzas were a decent size and very nice at only