Nice clean hotel, towels changed everyday, bedding every 3 days.

Hotel reception staff excellent, very very helpful, and always available to help you.Pool excellent for children of all ages. Were self catering, but purchased 4 evening meals in the restaurant which were all very nice, with a good choice.

Usual problem as with all Spanish hotels is the lack of fresh hot vegatables, but excellent salad bar made up for this.

The sunbed rush is something to be seen, with many future olympic hurdlers clearly in training as they dashed and leapt to get there spot. The hired entertainers who I saw at the 10.00pm slot were okay, but the rest of the evening entertainment left a lot to be desired with the same tracks played over and over again, and at a very loud volume, so loud that it was a relief to get out onto the terrace even though it was very warm.

We had a road side room and were regularly woken up between 4 and 5 am by the nightclubbers making there way home, singing, chanting, swearing and running over the top of parked vehicles.

Salou itself was absolutely packed and the constant harrassment from pub and club touts became very wearing, and the state of the roads and pavements in the mornings were a disgrace, with empty bottles, fast food packaging and vomit everywhere.

Both Port Aventura theme park and water park are well worth a visit, and were enjoyed by all, but beware you will be charged 4 euros for each sunbed at the water park on top of your admission fee.

Weather excellent.

Sorry to say will not be returning as Salou is simply far too busy and not our cup of tea.

Stopped on the first floor on the road side what a nightmare! When you finally get to sleep listening to the rubbish entertainment you got woken up every night from people coming back from the pubs and clubs from 2am to 5am came home after a fortnight needing a holiday. The street alongside the hotel sunk of urine the bins where overflowing.

Night time entertainment was awful most of the kids knew the dance moves better than the kid

Children ages 5 & 7 We stayed at this hotel and we thought it was great the kids really enjoyed themselves especially the entertainment with the reps (which it was all about, they're happy were happy)

Hotel staff and the food were excellent

We had a pool side view at the far end away from the pool itself ~ brilliant

Location a bit away from the beach, but you get to see all the shops etc while you walk to it

All in all I think it's what you make of things yourself
We went to Port Aventura Brilliant had a 7 days pass but felt you had to go nearly every day to get the full value would be better if they give you the tickets and you could pick when you go over the fortnight (ticket days start the first time you went)

As didn't manage to go to every where we wanted to
Water Park at La Pineda was great, thought it better than the Caribe at Port Aventura

Hi, just got back from a great holiday.

The hotel was brill my 2 kids loved it there was plenty going on to keep them entertained with the kids club and crazy Kate and tall Paul.

Hotel staff were great and very friendly, and would we go back yes we all had a great holiday.

A great Family hotel if you like constant NOISE NOISE NOISE.
We are a family of four who like fun and giggles but the constant Boom Boom Boom of this hotel gave us all headaches.
Watch out for Thomson entertainer Tall Paul-I swear he gave me Tinnitus!!!

Never slept for 12 days even with cotton wool and knickers on my head!!! Music stops at midnight but then everyone and their rowdy kids sit outside shouting and swearing till 2am. Then at 4am a local nightclub kicks out. We are not prudes believe me but the noise almost spoilt our holiday-would have moved hotel if we could have.

On the upside if you are deaf and dont mind your kids running round a six foot deep pool while you get drunk by the bar then this hotel is great! Food is fantastic, kids clubs are fun and entertaining. Location is good and central. You may even be lucky like us and win an extra 2 suitcases on the bingo to bring home. Happy hour is HAPPY, 2-4-1 on most drinks.

Rooms are fairly large and everything is there that you need. Not sure what the maid did but they are very friendly! Staff are helpful and courteous. Weather was great, so even though I came back deafer and overloaded with suitcases I got a Great Tan.
A GREAT HOLIDAY!!!

Having had two previous Thomson Superfamily holidays before (which were fantastic), we read up on this hotel and thought it would be great.

We did have a good holiday overall and had no major problems with the hotel, but I won't be holidaying with Thomson again.

The hotel - kept clean, with security 24 hours, the reception staff were all efficient and friendly and the bar staff were all really nice. There were a few sour faced waitresses in the resataurant, but a couple of them were friendly enough. The food is nothing to write home about - mostly all the same colour, covered in salt and very predictable. Happy hour in the bar is great - less than 4 euros for 4 glasses of wine, so no complaints there! The best part of the holiday was Israel (the entertainer). All the kids and adults loved his bingo and mini disco. He's the only reason we'd consider returning but, unfortunately, he was moved on to another hotel at the end of our stay, so no incentive to go back.

Thomson - where do I start??
1) Told to go to the wrong coach by our rep upon arrival at Reus airport.
2) Diabolical "What's on Welcome" - the rep didn't have a clue.
3) Too few places at Kids' club, which left a lot of children upset at being left out. Nobody bothered to get in extra staff to cover the staff-child ratios despite it being half-term. Pre-signing has now started, but there'll still be a lot of children who can't go.
4) Awful Thomson evening entertainment - the Kidzone reps didn't know the moves to the dances and on one occasion, Israel had to get on the stage to show them.
5) Children invited to have their photo taken in the bar with Thomson the dog (which turned out to be a cardboard cut-out...enough said).
6) Useless reps on departure. Neither of them would tell us which coach was for who and one even sent a coach off when one member of a family was still waiting to get on.
7) Got half way to the airport, only for the coach driver to turn back and collect another family from one of the Port Aventura hotels.

A lot of moans about Thomson, but all in all a good holiday. The hotel was okay, but as I said before, the entertainment would have been rubbish without Israel. Thomson were useless and I would never again recommend anyone travel with them.

This was the first time for us to stay in a Thompson Superfamily hotel and would definatly go again!
The hotel was spotlessly clean, sheets and all towels changed every day (we stayed for 14 days).

All staff helpfull and friendly however when our daughter fell outside the hotel and hurt herself there was no first aider, they gave us an ice pack.

The pool area was cleaned reguarly but the pool is extremly cold.(no inflatables allowed).

The food was very nice and hot but for breakfast the sausages would have been nicer cooked!

The first week we stayed we had no problem with sunbeds however by the second (Whitsun) it was amusing to watch the queues building and the 9am race as soon as the doors opened onto the pool area.

The entertainment for the kids was excellent and although all the kids club reps were fab there was a problem by the end of the fortnight with not enough places in the kids club, given that only families come here this needs to be addressed if they dont want angry 6 year olds as my daughter was after being turned away on our last day.
Kate, Tall Paul and the infamous Israel are fantastic with adults and kids, the best reps of any hotel we have ever stayed in (and there have been a few). The first time you see Israel will stay with you forever, very funny man!

The excursions are very expensive, Very disappointed with the illusion night, a lot of money for what it was built up to be in the welcome meeting, would not recomend it as too many people alowed in to a very small cave, chicken & chips in a basket and warm beer in a tall flask type container on the bench table.

Aquapolis aquapark however was excellent.

We had a wonderful holiday and will go back again, probably back to the Avienda.

Although we booked self catering we paid at the hotel for 6 breakfasts and 5 dinners which are on buffet style basis. This was good value for money worked out about

This is 2nd time we have stayed here, its great.

Every one happy , very clean, good food, sunbeds still a problem !!!!!!!

We stayed for 14 nights and purchased 7 nights half board option from hotel 180 euros for all of us.

Eat out for 7 nights its cheap.

Staff excellent, Entertainment ok.
Thomson excursions = expensive !!!!!!!! book local ones.

We stayed in the Avenida Park it was a lovely hotel and the reception staff were great. Still a problem with the sun beds even though Thomsons were suppost to be monitoring this as we all got letters it took 3 days for me to get a sun bed had to make do with 2 chairs not very comfortable.

The entertainment staff Israel, Alison and Gemma were good with the kids so I will be recommeding this to my friends with kids.

The entertainment was a bit lame though the reps are left to provide this on there own done a good job though.

I would definately visit this hotel again.