102 Reviews
Traveller Rating
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Excellent39
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Very Good41
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Good13
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Average9
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 9 months ago
We had two rooms between us and they were spotless, balconies a bit too small but sea and pool views.
This was one of the best holidays we have had and it was all down to the staff. They were always happy friendly and fun. Jack, Simon, Charlie (cheeky monkey) and Joseph kept us and our children entertained all week. They work long hours but never stop smiling and laughing.
The bar-b-que and Turkish night was excellent value with lovely food and brilliant entertainment they really know how to get the party going here. Well done Esra! We will definitely come back soon.
This was one of the best holidays we have had and it was all down to the staff. They were always happy friendly and fun. Jack, Simon, Charlie (cheeky monkey) and Joseph kept us and our children entertained all week. They work long hours but never stop smiling and laughing.
The bar-b-que and Turkish night was excellent value with lovely food and brilliant entertainment they really know how to get the party going here. Well done Esra! We will definitely come back soon.
Travel operator: skytours
Recommended
18 years 9 months ago
The Esra apartments were lovely they had been re furbished this year before we went and they made a lovely job of it.
The overall cleanliness of the whole apartment block was first class as it was spotless evrywhere you went.
We were self catering and we did not get round to having a meal in the restuarant but we did have quite a few snacks at the pool. the food was good and the tuna salad was excellent.
The staff were all pleasent and polite and nothing was to much bother for them and they worked really hard.
We didnt really take part in the entertainment as we had family in another hotel so we went out on the town every night but we saw it a couple of times from our balcony and it looked like it would have been good fun.
If I go back to Altinkum I would definately go back to the same apartments.
The overall cleanliness of the whole apartment block was first class as it was spotless evrywhere you went.
We were self catering and we did not get round to having a meal in the restuarant but we did have quite a few snacks at the pool. the food was good and the tuna salad was excellent.
The staff were all pleasent and polite and nothing was to much bother for them and they worked really hard.
We didnt really take part in the entertainment as we had family in another hotel so we went out on the town every night but we saw it a couple of times from our balcony and it looked like it would have been good fun.
If I go back to Altinkum I would definately go back to the same apartments.
Travel operator: thomas cook
Recommended
18 years 9 months ago
We stayed in the Esra Apartments for 2 weeks and apart from them being on the small side now that they have changed into one bedroom apartments, they are really nice, clean and as you would expect. The only down side was the extra
Travel operator: First Choice
Recommended
18 years 9 months ago
I absolutely loved the hotel all of it was perfect. It was definitely worth the money. The hotel was clean, the food was very nice. I also absolutely loved the hotel location it was really good.
The hotel staff will be the most nicest people you have ever met as they were with me. The entertainment was perfect, it had dancing and loads of over thing. The only thing I can say is the all holiday for me was perfect
The hotel staff will be the most nicest people you have ever met as they were with me. The entertainment was perfect, it had dancing and loads of over thing. The only thing I can say is the all holiday for me was perfect
Travel operator: thomas cook
Recommended
18 years 11 months ago
We stayed at the ESRA appartments, which is one of the better hotels we were told.
The hotel had undergone a full refurbishment in the winter and as it was the first week of the season it was spotless. The staff were constantly on the go from the start.
There are safety deposit boxes in reception, and a new pool has been added with water slides.
The rooms were very clean and spacious. I will definitely be returning.
The hotel had undergone a full refurbishment in the winter and as it was the first week of the season it was spotless. The staff were constantly on the go from the start.
There are safety deposit boxes in reception, and a new pool has been added with water slides.
The rooms were very clean and spacious. I will definitely be returning.
Travel operator: thompson fly
Recommended
18 years 11 months ago
This hotel is BRILLIANT!!
Nearly my 6th year of going to Esra. and its briliant!!
I got back 3 weeks ago and Im going back in August.
The hotel is always clean..if your not messy like us.
I met some great friends there last year and we met up again this May and will do again in August.
The entertainment there is amazing.....all the staff are always smiling and always happy to help, especially Jack, Nutter, Ozzy and Simon they arere all great not one miserable one. We miss them all!
Well I can't not wait to go back and am counting the days down.
Nearly my 6th year of going to Esra. and its briliant!!
I got back 3 weeks ago and Im going back in August.
The hotel is always clean..if your not messy like us.
I met some great friends there last year and we met up again this May and will do again in August.
The entertainment there is amazing.....all the staff are always smiling and always happy to help, especially Jack, Nutter, Ozzy and Simon they arere all great not one miserable one. We miss them all!
Well I can't not wait to go back and am counting the days down.
Travel operator: thomas cook
Recommended
19 years 6 months ago
We thought the Esra was a fantastic place for families.
The rooms were clean and spacious, the pool was cleaned every morning before anyone was allowed to go in - it was a bit slippery around the pool so be careful.
The staff were great especially Tony and Slim (photograph man) always cheerful even though they worked about 16 hours a day.
The bbq night was good with tasty food and great entertainment, we also enjoyed the Esra night with the folk dancers and belly dancer. There was also a pool competition every week, bingo nights with cash prizes, a kids disco, two pool tables and sky TV in the lounge, there was a great atmosphere every night.
Safety deposit boxes were available for
The rooms were clean and spacious, the pool was cleaned every morning before anyone was allowed to go in - it was a bit slippery around the pool so be careful.
The staff were great especially Tony and Slim (photograph man) always cheerful even though they worked about 16 hours a day.
The bbq night was good with tasty food and great entertainment, we also enjoyed the Esra night with the folk dancers and belly dancer. There was also a pool competition every week, bingo nights with cash prizes, a kids disco, two pool tables and sky TV in the lounge, there was a great atmosphere every night.
Safety deposit boxes were available for
Travel operator: airtours
Recommended
19 years 6 months ago
I stayed in the Esra in October (17-24) and I found it absolutely brilliant! I was asked at the last minute to go and I was a little nervous about going to turkey after all the things I'd heard about it but I was wrong!!!
I was quite gutted when I found out we weren't all inclusive because I'd never been self-catering on holiday before! But you can still eat what you like from the restaurant when you like and it's lovely! It was very clean and there was plenty of room for the 6 of us!
The hotel was on a dusty track and we got quite dirty feet walking down! But it was still not far from dolphin square which is where all the fun is!
I loved the staff they were better than brilliant! Ozzy was cool coz he can't speak much English so he just agreed with everything!! Tony's lovely... Nothing else to say about him!! Ali and Mahmat are great they
I was quite gutted when I found out we weren't all inclusive because I'd never been self-catering on holiday before! But you can still eat what you like from the restaurant when you like and it's lovely! It was very clean and there was plenty of room for the 6 of us!
The hotel was on a dusty track and we got quite dirty feet walking down! But it was still not far from dolphin square which is where all the fun is!
I loved the staff they were better than brilliant! Ozzy was cool coz he can't speak much English so he just agreed with everything!! Tony's lovely... Nothing else to say about him!! Ali and Mahmat are great they
Travel operator: Thomson
Recommended
19 years 7 months ago
Stayed at Esra in May and September of 2004. It is a really nice hotel and the staff are really friendly and nothing is too much trouble! The only problem I have is that the quality of the food has gone "downhill". In May the food was very nice but in September I noticed a dramatic change for the worse! We chose to eat out most nights due to this. However, on the BBQ night the food was absolutely delicious! The clientele has also changed too... a couple of fights took place during our stay and also very young children were running around until 3 or 4am whilst their parents sat drinking in the bar! I think Musas is a very good manager and the hotel is run extremely well. He constantly asks if everything is to your satisfaction as does Burak,the owner's son, as they want your stay in their hotel to be as pleasant as possible. The staff are very professional. All the waiting staff make you feel very welcome and want to please you...in fact it is quite a shock to come back to England where the service received in shops and restaurants is pretty diabolical!!!! Would definitely stay here again but unfortunately the 2 bedroom apartments are being phased out which means the party I travel with do not want to stay here again as they need 2 bedrooms. The kid's club is great too but unfortunately you can only use it if you travel with Thomas Cook(or Thomson?). I would recommend this hotel to anyone who had not stayed in Altinkum previously as it caters to everyone's needs. Keep up the good work Esra!!!
Travel operator: Thomas Cook
Recommended
19 years 7 months ago
When travelling to the hotel we were all worried that there was not going to be anything to do because we could just see dirt tracks all around us, were we in for a shock.
We wheeled the entire luggage in and straight away were greeted with hand shakes. We checked in and the staff took our luggage up and showed us how to us the key fobs. They were so friendly and chatty and their English was really good apart from Ozzy (who
We wheeled the entire luggage in and straight away were greeted with hand shakes. We checked in and the staff took our luggage up and showed us how to us the key fobs. They were so friendly and chatty and their English was really good apart from Ozzy (who
Travel operator: thomson
Recommended
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