Image of Chaika Beach Hotel

Chaika Beach Hotel

69 of 104 hotels in Sunny Beach

3 out of 5 from 45 reviews
5 stars
Sunny Beach, Iberostar Sunny Beach Resort, 8240 Burgas (Bourgas), Bulgaria, Bulgaria

45 Reviews

Traveller Rating

  • Excellent
    2
  • Very Good
    12
  • Good
    23
  • Average
    8
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Donna Felstead
16 years 8 months ago
Great hotel!
Ideally located, you only have to walk across the promenade and you are right on the beach.
Rooms were very clean & spacious, I would recommend getting a sea view if possible as it is well worth it for the view.
There was a great variety of food to choose from and I never saw any repeating on dishes for the week we were there. The hot food was always piping hot and there was lots of choice for dessert.
We found the staff to be pleasant, somestimes there is a Language barrier, but what do you expect you are in in there country!
Recommend taking your own plug for the bathroom sink as they don
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Hotelbeds Destination Services

Recommended
Bev
16 years 8 months ago
Chaika Beach is a lovely hotel, we thought it was one of the best there. It is literelly right on the beach and in the middle of everything.

We Found it very hard to get a sunbed round the pool, there isnt nearly enough and plenty room for more. The only way we got a bed was if my partner got up at 7am and put towels on the bed and stayed there til i got up. We hardly had breakfast together as one of us had to stay with the beds or the life guard throws the towels off. I think thats a good idea but he doesnt do it every day, ours were thrown off on our first day so we didnt chance it again.

The pool itself was nice, but cold. The jacuzzi never worked once when we were there.

The cleaners were in our massive room everyday and the towels were changed every day too, which was great.

Food wise, i thought it was average, got a bit bored of it after 2 weeks. There was one waiter who could speak english and he was really nice to my son!

The reception staff were, im afraid to say, not the best. We paid a lot of money for our safe and they said they didnt have change to give us, to come back the next day, which we did, then they said they gave us the money! We never got our change. They were unhelpful when asking for bus routes, times, openiong times of places etc. They seemed to know nothing about the resort and they never have a smile on their faces. Their english was limited. Do not buy a paper from reception as they slap on an extra lev.

There is an acrobatic show in the restuarant but we never went. A man and a woman try to get people to do water polo, aqua gym, volley ball, darts etc but nothing for the kids to do.

I would still go back to this hotel, even after the runnings with the staff! ITs location and cleanliness that make it the hotel that it is.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Direct Holidays

Recommended
Kevin And Lyn
16 years 9 months ago
We have just arrived back from Sunny Beach and stayed in Chaika Beach hotel.

The cleanliness wasnt too bad could be a little better.

We stayed on the half board basis there was always something there for you to eat restuarant was sometimes at bit chaotic. Staff were friendly enough spoke very little English but always got what you asked for.

The location was excellent was in the middle of the resort right on the beach.

The reception staff could have been a bit more helpful with problems even thought we never had any our friends did...there was no entertainment within the hotel apart from a paino player and a singer in the seamans bar....love the resort would go back to Sunny Beach again but to a different hotel.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: balkan

Karen
16 years 9 months ago
This is the cleanest hotel that I have ever stayed at!
When we were dropped off by the bus, we thought that they had left us at the wrong hotel (as did the other large family group that were there at the same time!)The hotel is right on the promenade, and we got a pool and sea view, which was great! We met another couple who had been given a room at the other side of the hotel and they had a view of the bins, so if you are booking for this hotel, make sure you ask for a pool view. The hotel staff were very friendly, especially the people on the bar and the maids, who seemed to work 24/7.

The food gets a bit repetative, but eating out is so cheap, so that doesnt really matter.

I would definately definately definately stay here again.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Airtours

Recommended
Claire Boliver
17 years 6 months ago
Hotel was very clean and the cleaners were very friendly.

Restaurant was chaos everyone was just walking into each other and there was no one really to direct you. My partner wouldn't even come down for breakfast in the morning as he couldn't face the frantic atmosphere. Cutlery was slow coming out so once getting your meal you were waiting around and also for cups in the morning. Table cloths were absaloutly discusting and I had to clear the table myself whilst trying not to heave over the left over stains.

Didn't even see any entertainment in the hotel as just made sure less time was spent in there apart from in our room.

Hotel staff were very rude at the reception and dinning room with very little English spoken.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Cosmos

ema
17 years 7 months ago
We have just returned from 2 weeks in sunny beach and loved it!
We stayed in Chaika beach and thought it was a lovely hotel.

Very clean and staff really helpful.

Rooms were great- we had a 7th floor room but moved to a 5th floor room (safter balcony for the 5 year old & better view) but a little noisy at night- not enough to stop you getting to sleep though.

Location was brilliant! 50mtrs to the beach which again was lovely, and close to the centre.

We found the food fine. Lots of choice and... Hot!


Pool was really nice, but such a lack of sunbeds! Lifeguard will remove your towel if you reserve a sunbed!

We only watched the entertainment one night, and we thought it was quite good.

Feel free to contact me if you want any more information.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Cosmos

Recommended
Richard Day
17 years 10 months ago
I would heartily recommend the Chaika Beach. Just stayed ther for a week and if I revisit Sunny Beach, I would definately try to stay there again.

Travelling just on my own, I got a twin room which was well cleaned every day. My room was spacious and had a near 180 degree view of the sea and promenade with a genorous balcony.

I thought the food was good. I may have a cast iron stomach which nothing usually upsets, but not only I, Nobody I met complained about any dodgy food. It may not be cordon bleu, but if you want that, go to your villa in Tuscany!!

I found the staff both helpful and attentive (with few exceptions),with the bellboy being very keen to assist (sometimes a bit to keen).

The hotel itself is located a very short walk from the centre of everything but far enough away to not be disturbed by any noise.

People have marked this place down for evening entertainment and maybe this is where it does suffer a bit but with the Animation team being both enthusiastic and hard-working to please around the pool and hotel throughout the day with activities such as Beach Volleyball, Darts competitions and Bulgarian lessons, I think this cannot be criticised. I even ate my evening meal whilst watching a local dance display one night. As I have mentioned you are so near the hub of the town, if there is no evening entertainment on, Go Out!!!

Criticisms-Very few.
1-Food was a bit on the greasy side, they did seem to like cooking the food in oil a bit too much.

2-The Room. Could've done with more lighting in the main area, only wall lights did not illuminate the room sufficiently to see much at night. Mirrors were placed too low to stand and check your hair before going out and the one in the main part of the room was obscured by the television. Not enough electrical plug sockets either! The room may have been a little noisy for those who don't keep the same hours as me (late morning to 2a.m.ish as it was just a floor up from the "Irish" pub.
Bathroom, my shower cubicle (my room had no bath!!) had very little in the way of a shower curtain, with only one half of one side of the shower being protected, It was inevitable that whenever I showered, I would flood the floor. No sink plug supplied (just as well I take my own on holiday after precious experiences with this)

3-A little uncomforatble being looked at by people passing on the prom, that is outweighed by the people taking photos of the hotel as it's a beautiful building both inside and out.

So in summary it's not the Ritz, but is a beautiful hotel with a fantastic interior and exterier. Both the Club Mystic (Nightclub) and the Fishermans (not very Irish) Bar were very good with music in the Bar provided by the hardest working musician in Bulgaria (He plays the grand Piano at dinner as well.

Very few complaints from me, I had a wonderful week and would like to urge anyone visiting Sunny Beach to stay at the Chaika Beach.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Direct Holidays

Recommended
L Porter
17 years 10 months ago
Just returned from this hotel and couldnt be happier, it was impressive on arrival and staff were very helpful.

The room was bright, airy and spotless, The location was brill as we were central on the beach with a wonderful pirate themed beach bar opposite (spent a lot of time there just relaxing over coffee). The staff in the bar were lovely and friendly.

The hotel had no entertainment but there was any amount of bars with music etc. surrounding it if required!

The hotel food was varied and hot! I recommend the soups at dinner...delicious!

Bad points...No tea facilities in the rooms, so bring a travel kettle and mugs!!! The hair dryer is rubbish in bathroom..bring your own.

Overall Loved the hotel.. Catered foodwise mainly for Germans and Irish! English guests didn't appear too happy....Don't expect chicken nuggets!! hope this helps anyone travelling.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Direct Holidays

Recommended
John Wheeler
18 years 5 months ago
Don't travel with Balkan Holidays as no entertainment on flights, meal was a piece of ham and a piece of cheese (a joke.

Hotel was very close to beach, very large and clean. Hotel food was basic, not warm at all, several complaints was heard regarding food.

Resort was closing at end of September and was freezing at night take a jumper.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: balkan travel

18 years 6 months ago
We arrived early afternoon & were immediatly impressed with the reception area & the room was even better. A huge room with a view overlooking the pool. Very nice & very clean, the cleaners changed towels every day & the sheets every other day.

Our only complaint was with the dining room, they didn't appear to have enough staff to clear the tables, consequently you had to clear yor own table & the tablecloths were invariably covered in stains from the earlier diners. Not very appetising!

At evening meal, the staff seemed more concerned with serving drinks, which had to be paid for (generating tips), than clearing tables and because most of the guests were German, the meals were not very appealing to us.
We only had two breakfasts & 3 evening meals at the hotel, we ate out for the rest of the holiday.

The hotel has an Internet Access room which I used several times (5 lev per hour), but we found the hotel bar very expensive. I was charged 12 lev for a bulgarian brandy & coke & 18 lev for a bottle of red wine.

A nice hotel but clearly not 5 star & in my opinion, not catering for British clientele.
Cleanliness:
Food:
Service:
Location:
Entertainment:

Travel operator: Balkan Holidays

Ask a Question

Got a question? Ask our community of over 1.5 million users.

Post your question

Book Your Stay

Looking to stay here? You can check the accommodation availability and get the best prices using the link below:

Holiday Truths Forum
Traveltext offers worldwide travel at unbeatable prices
Holiday Truths Forum

Get the best deals!

from our cruise, ski and holiday partners

You can change your email preferences at any time.

Yes, I want to save money by receiving personalised travel emails with awesome deals from Holiday Truths group companies which are hotholidays.co.uk,getrcuising.co.uk and getskiing.co.uk. By subscribing I agree to the Privacy Policy

No, thank you.