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Chaika Beach Hotel

69 of 104 hotels in Sunny Beach

3 out of 5 from 45 reviews
5 stars
Sunny Beach, Iberostar Sunny Beach Resort, 8240 Burgas (Bourgas), Bulgaria, Bulgaria

45 Reviews

Traveller Rating

  • Excellent
    2
  • Very Good
    12
  • Good
    23
  • Average
    8
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
Barrybhoy
18 years 7 months ago
I went with my wife and 2 kids in Sept 05 thought the hotel was great staff were ok though thought the grub was not up to much but you can eat out really cheaply.

The hotel is in a great location plenty 4 the kids 2 do. Would go back to Chaika but goin bak to Bulgaria in Sept 06 but going to try the Grand hotel this time.
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Travel operator: thompson

Recommended
Ross Mcmenemie
18 years 8 months ago
I would never visit this hotel ever again becauase the cleanliness and entertainment are rubbish.The food wasn't any better.

The location was brilliant right infront of the sunny beach and your pools were good but one of them was so,so cold.

When 15 of us went,my family and family's friends we thought all the same RUBBISH and never again.

The weather was also not very good, we all sat down relaxing on the beach for 5 minutes and the rain poured down. We had thunder storms 2 days aswell and flooded our hotel.

I know I'm only thirteen but believe me never go to this hotel.
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Travel operator: thomas cook

Ross
18 years 8 months ago
I recently visited this hotel which I travelled with first choice. The hotel cleanliness was ok could of been a lot better. For instance, the table clothes in the restaurant where absolutely filthy at some points but at another points where clean.

The hotel rooms where ok with the cleanliness.

The hotel food was disgusting it was all mostly covered in a brown liquidly sauce which wasn't very nice.

The hotel location was fabulous it was located at the rear of the beach it was stunning.

This hotel has hired not very nice staff unless you leave them a tip. Also this hotel isn't built for British holiday makers - which I am myself - none of the staff can speak English mostly German and they are very arrogant.

The entertainment is too bad to explain.
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Travel operator: First Choice

Tracey
18 years 8 months ago
Have been coming to Sunny Beach for 5 years,this year will be my 6th.have stayed in different hotels each time and this one was lovely!!

The rooms are not very big,however they are clean!!we were very lucky the hotel gave us 2 rooms next door to each other the kids thought it was brill being in a room on their own ours had a sea view!!

Yes the food wasn't brilliant but still a reasonable choice if you could get past the germans to eat it!! i'm a fussy eater and always managed to find something!

The only downside to the hotel in my opinion would be the pool!! not really much in the way of a childrens section and the main half of the pool is quite deep!! The pool round the back is the same no shallow area and very cold as it doesn't get alot of sun.

All you sun worshippers beware of the lifeguard! If your bum is not on your sunbed at 9am your towel is swiftly removed no arguments the only entertainment is the lifeguard!!

Many people complained in different languages,he just points his finger at the sign and shrugs his shoulders. Many people brought out their breakfasts,and ate it on the sunbeds which is what we did,one would get the breakfast,while the other guarded the sunbeds,worked quite well but you still have to be up well before 7am for a decent spot!

It has to be said that this hotel is one of the better ones I have stayed in! but they are now building so many new ones it is hard to make a choice.

My tip would be if your budget would allow always go for at least a 4* hotel.bulgarian food is served warm, not piping hot like home.i try and just book b&b although this is getting harder to do,but at least it doesn't tie you down,and you can try different places.

I myself have found a wonderful little place by hotel Mercury along the artist's street it is run by a lovely couple Georgy & Galia and I don't go anywhere else the company is wonderful lots of brits,good food(never been ill once!!),if you find it try it!!!
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Travel operator: first choice

Recommended
M White
18 years 9 months ago
I recently returned from holiday in Bulgaria and was a bit apprehensive after reading reports about the resort and hotels.

Hotel Chaika Beach was a beautiful hotel in a great location and the cleanliness was excellent. The staff was very good and helpful and the food is not as bad as people make it out, I myself am a fussy person and thought it was reasonable with a good selection of food.

There was no entertainment in the hotel during our stay but we were lead to believe that entertainment was due to start in the high season; there is plenty of entertainment nearby.

I will defiantly be returning to this hotel in the near future.
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Travel operator: cosmos

Recommended
18 years 9 months ago
This is my second visit to this hotel and I think that they have improved on it.

The food was a vast improvement compared to last year, where there was something for even my fussy wife.
The roast beef on sundays was as good as you can get.
The downside to the restaurant was they need to get a new complete set of crockery (loads of plates were chipped).
Bearing in mind the different nationalaties that they cater for, there was something on offer for everyone.

The hotel was clean and the staff pleasant.

The man at the pool is still collecting towells at 9am from people who have decided to try and book sunbeds. Its very funny to watch returning people find that their towells have gone.

If you need a late checkout, like we did, the hotel charges 10 lev an hour.

As for entertainment, well I didnt expect any cause it was never advertised, so it wasnt a letdown for me, theres plenty to do outside the hotel.
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Travel operator: First Choice

Recommended
Ian McArdle
18 years 9 months ago
We booked and arrived at the hotel in early hours of the moning,5am - we were imediatly surprised that the front outside our balcony (we were on 7th floor)was still full of life and noise with people on there way home - this is not a venue for a quiet restfull holiday we were repetadly woken each night we were ther,We got very little sleep & rest due to having a sea view room. The hotels 3 bars all play the same type of dance/r&b music at full blast - 1 beneath hotel (so called fishermans/irish bar?)until 2am!

The Ship bar on the beach also belongs to hotel and played loud music all day specialising in a song on several occasions(with volume up to full blast) contaning F**k **F all the way through It. Great for all families on beach and around pool!
Apparntly this had been a ongoing problem and the manager was aware (just not doing anything it would seem)

The waiters spent more time chatting up the teenage girls than actually serving and clearing,then they only give any change to you in notes keeping odd coins for themselfs unless you reminded them! The food was OK but certainly not great.

The cleaners were great when tipped - we did have to ask for toilet rolls as we ran out,one occasion they did not give either of our two rooms any towels.
our rooms were always very well cleaned.

We upgraded to Sunny Beach Iberostar after two days it was Fantastic in every way! (then it was a real 4 star)

when the manager found we wanted to go he asked to see us and promised to reserve us 4 sunbeds daily as we told him the main reason was there was no where to relax! (could you imagine the grief the germans would give us)
We were told that there was something like 300 rooms and 100 sunbeds.-most of these we discovered were broken!
You had to be up at 7.30 am to reserve a sunbed,7am if you did'nt want to be sat in the shade in the afternoon - If the sunbed was unatended up to 9am the lifeguard removed the towel from the sunbed - this was amusing when their owners trundelled back. Oh, and the life guard seemed to then dissapeared until aroud 4pm.

The only entertainment was a guitarist every night playing to an almost empty bar.

We traveled with First Choice it has to be said Emma, the first choice rep at this hotel was great and acted on our requests immediatly,getting us out of there!

Do yorself a favour and go to the Ibrostar.


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Travel operator: First Choice

Marie Keany
18 years 11 months ago
5 days prior to departure we were notified that due to construction around the Victoria Palance Hotel we were being changed to Chaika Beach. We were not happy for lots of reasons, one being VP had Beauty Spa etc. We were assured (fax from hotel) that this was also in Chaika. We found builders were actually working in the Chaika - no facilities as requested - the manager offered me the Masseur on the beach or he would send him to my room!!

The hotel was very cold even tho the weather was good. We had to wear jackets in the diningroom.

Staff were very pleasant.

We saw the rep and he got us transferred to the VP as originally paid for. The difference was unbelievable.
Plush, spacious comfortable rooms, better food, great spa, - the only blackspot on their copybook is that the staff seem unable to give change back on paying a bill. i.e. 2 x tea = 2.40, milk = .60 = 3lev, tender 20lev, due 17l change, and it doesn't come, unless you ask, which is very annoying - and puts ones back up. I like to give my tips myself and not have them taken. Also charging for milk in tea is petty. For all that things were very cheap - Pint of Beer =
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Travel operator: Balkan Tours Ltd

Peter Walter
19 years 6 months ago
The Hotel was very clean and the room cleaners first class.

The biggest complaint I had about the hotel is there is very poor sound proofing, if somebody is in the next room talking a bit loud you hear it, when someone shuts a door down the landing you hear it, also the people in the room above [if they had there shoes on] you heard them as there was no carpet down, which if it was a 5 star hotel there would have been carpet down but there isn't.

You also hear the cleaners move beds in the rooms to make them. So if you expect quiet for a lay in don
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Travel operator: First Choice

19 years 7 months ago
We arrived on 31st of Aug 2004 at 2.45 am, we were told by staff that our room was not ready (booked 11th sept 2003) and that it would be 30 mins; we eventually got in our room at 5am.

We had a few drinks in the bar and there were loads of couple's coming in and receiving their rooms within 10 - 30 mins of arrival.

When we got to our room it looked ok at first, but after a good inspection the next day it clearly is not 5 stars. Cracked tiles in bathroom , dirt under the beds, stained furniture, TV never worked for a week (we had to personally grab the maintenance man and show him the problem, as we were sick of telling the rep and staff about it.) The fridge was disgusting inside, rust and mould, curtains never closed properly, the extractor fan in bathroom made a terrible noise (clearly it was broken.)

Also there was a mould on the door frame in the bathroom, stained bed linen (meant we picked the cleanest bed and both slept in a single bed.) The sofa was dropping to bits floors were dirty.

The resuarant was pretty clean apart from we found loads of chipped plates cups and dirty forks and knives.

The reception area is clearly the best feature of this hotel. Although the toilets in reception area were very small and very dirty (gents).

The pool area was very clean, but the main pool was very cold 1.7 m deep, no one used it and it was in the shade at 3.30 pm.

This is clearly not a 5 star hotel
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Travel operator: first choice

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