The entertainment staff, if that is what you can call them were very rude and didn't speak to myself or my husband for the 2 weeks we were there, they did however spend most of the time with one family which I didn't think was very nice.
The apartment was clean, they did try and give us an attic room which we point blank refused as we hadn't paid for an attic room we were promptly given another apartment on a lower floor.
We arrive really late but had a great welcome from the night manager. The next day we asked to move as the room we were allocated was 504 and was right at the top and was in a loft so rafters were reducing the head room. The sofa bed was not great either. The rep arranged the move to 102, we had more space and they brought in another proper bed so sleeping was more bearable.
The waiting staff were really friendly, the manager was always visible to assist holiday makers. The entertainment was varied during the day and night and they kept it fun. Visiting entertainers came after dinner.
The food could have been better; it was mainly centred around salads, rice and a few meat dishes. Soup was offered but at around 35 degrees it isn't what I wanted to regularly eat. Desserts are not great but there is fruit.
There is a bus (dolmus) going past the apartments every 5-10 mins and so is well connected to the main town. Lots of bargains can be found in the town - the haggling is a pain and the shop keepers hassle you as you walk by though. Did lots of trips, not through Thomas Cook as you got a better deal locally. We did the jeep safari (excellent and really wet), the lazy cruise, Turkish bath, Turkish night at Kavernsaray and diving.
Mini market gives good exchange rates and the beauty shop opposite gives a good Turkish shave, manicure and child’s hair braiding.
Around the pool you get spoken to by the main hotel staff selling beauty massages and jewellery but stand your ground. We had professional photos taken by the hotel photographer - really good rate and quality is great.
Truly great holiday and we are booking to come to the area or Cettia for 2012!!
Hotel appeared pretty packed and caused problems in finding table in restaurant. Food in buffet style, reasonable selection with emphasis on chicken & rice. Sections catering for 'nugget & chips ' fans and cold buffet. Usual continental breakfasts with omelettes, freshly cooked. Overall standard of food fairly good but a bit repetitive.
Daily entertainment fairly low key but staff generally friendly and hard working. Evening entertainment not great and all-inclusive bar closed at 11pm. As restricted to 2 drinks per visit led to some queuing.
Highlights include the wonderful spa treatment (2 hours of bliss for £35) and the service available from jewellery shop (good quality at cheap prices-but haggle).
In summary, a reasonable hotel offering budget all inclusive but a bit too much like 'Butlins' for our taste. Would consider suitable for families with school age children.
I, however, had not been too turkey before and although i had a lovely holiday i would not ever return to this hotel. The food was awful and the children barely ate for the whole week. I lived on chicken nuggets.
The pool was tiny for the size of the hotel and the website for the hotel wrongly suggested that it has too pools, which it didn't. Some of the staff were rude and the hotel had lots of problems. First they split my party up over 3 floors and if you spoke to other guests within the hotel they all complained about being ill and the cleanliness.
My whole party became unwell during our weeks holiday which could not be put done to a stomach bug because of being in a different country. The holiday rep didn't want to know about people's problems and children were admitted to hospital because of illness. I will never return to this hotel and I hope it hasn't put me off visiting turkey again as it was a lovely place.
The all-inclusive restaurant is tiny nowhere near big enough for the number of guests, don't be surprised to see several tables pushed together to get more people in you will be sat with strangers (not very 4 star) the a la carte Fish Restaurant was not open because they need the space outside for the entertainment area.
Rooms are so small we have 2 kids (boy 10 & girl 12) they spent 2 weeks sleeping together on a sofa bed which was very hard and uncomfortable. The sofa bed touched our bed because the room was so small you had to climb over the beds to navigate around the room. The air con is centrally controlled and timed 4pm till 8pm then 11pm till 8am although you will never feel the difference it is unbearable you will melt 24/7.
You will struggle to get a sun lounger in the day unless you want to be up before 7am, and in the evening you need to get a table by 6pm or you can forget that also. You will spend a fortune outside the hotel just to escape and the centre of Marmaris is pretty far away not walking distance in the 45 degree temps.
If you like to relax on holiday this is not the place for you, you will queue for drinks struggle to find a lounger or table and just get stressed out. Pick somewhere else I wish we had.
Travel operator: thomas cook
Travel operator: Direct holidays
the entertainment is on every single night and its always great, .. throughout the day there is darts, killer pool, waterpolo, slides, afternoon quiz etc. sounds great doesn't it. i loved all day every day at cettia .. all staff are always up for a laugh even the manager, the manager salim is really nice he talks to you to make sure your enjoying your holiday , he sometimes even goes behind the bar and starts juggling haha it's really entertaining...
when i was there it was my brothers birthday so my dad paid a small price for a cake, birthday banners, champange and firework sort of things, this was all thanks to ash as he organised all this for us, so if your celebrating any special occasions while your here and you want to give someone a suprise for they occasion just ask ash the waiter , the price is really cheap, and the night will be a great suprise for someone.
as you can see i could talk all day about club cettia but i'm going too.
just book up as you really don't know what your missing...
www.thomascook.com << book club cettia for the best time of your life !
i love club cettia <3
Travel operator: Thomas Cook
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